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- En 2002
DUT
October MARNE LA VALLEE UNIVERSITY ( Paris , France )
DUT (Technical University Diploma)
Diploma in Marketing
Baccalauréat Social and Economy
High school Diploma
FOREIGN WORK EXPERIENCE
- En 2005
October TIGER TIGER Bar Restaurant ( London , UK)
(6 months) Waitress, Barmaid . Supervisor
- En mai 2004
(5months) ( Training, Team motivation
* Ensuring guest satisfaction, First hand dealing with complains
- En 2004
October WALT DISNEYWORLD RESORT (E.P.C.O.T CENTER) (Florida, USA )
(1 year) CHEFS DE FRANCE (Restaurant P.Bocuse/G.Lenotre/R.Vergé)
Chef de rang . International cultural Program
* Excellent guest service provided
* Monitoring food quality and standards of presentation
- En 2003
April PLANET HOLLYWOOD Restaurant ( London , UK)
(6 months) Waitress
* Customer service, taking food order
- En 2002
November NAVAJO JOE Restaurant ( London , UK)
(5 months) Hostess
* Customer reception, Seat plans, booking organization
WORK EXPERIENCE
January 2006 et FAIR "MAISON ET OBJET"( Commercial exhibitions for 1 week) ( Paris , France )
- En 2005
September International Commercial Assistant Europ' Africa decoration
* Communication with professional buyers
* Promotion and Orders of the products to the foreign custumers
- En 2004
March CIRQUE DU SOLEIL - SALTIMBANCO ( Manpower ) ( Lyon , France )
(2 months) Merchandiser
* Guest reception
* Retail- Sales merchandise, food and beverage
- En 2000
October CREDIT AGRICOLE - Bank ( Bailly , France )
( 2 years) Commercial Assistant
* Customer Service , first contact in the branch
* Suggestive selling of banking products
* First hand dealing with customer satisfaction and complains
- En 1999
September DISNEYLAND RESORT PARIS - BIG THUNDER MOUNTAIN Attraction ( Paris , France )
( 1 year) Attraction Operator
* Guests reception, information and safety
* Contact with International guests
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